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Boil Water Notice issued for Newport Public Water Supply with immediate effect to protect the health of customers
Issued Sunday, June 12 2022 - Following consultation with the Health Service Executive, Irish Water and Tipperary County Council have issued a Boil Water Notice for the area supplied by the Newport Public Water Supply to protect public health. The population impacted by this notice is approximately 7,321 people. This notice is being issued because of operational issues at the plant which have resulted in elevated turbidity. The areas affected include customers in Newport, Birdhill, Ballina, Gortybrigane, Ballinahinch, Killoscully and surrounding areas. A map of the area is available to view on the supply and service section of water.ie.
Experts from Irish Water and Tipperary County Council are assessing the situation with a view to having the notice lifted as quickly and safely as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice.
Colin Cunningham, Irish Water, has acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers: “We are working closely with Tipperary County Council to restore drinking water quality for all impacted customers. We will monitor the supply over the coming days and will seek to lift the notice in consultation with the HSE as quickly as it is safe to do so.”
Vulnerable customers who have registered with Irish Water will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of water.ie for information.
Water must be boiled for:
What actions should be taken:
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates will be available on our Water Supply Updates section on water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available from https://www.water.ie/water-supply/water-quality/boil-water-notice/
For customers who wish to check if their property is on the Boil Water Notice themselves, please go to the following link on the Irish Water website: https://www.water.ie/help/water-quality/results/ enter the property’s Eircode and then click the ‘More Details’ tab. You will then see if your property is on the Boil Water Notice.
Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.
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Turbidity is a measure of the cloudiness of water and certain water supplies can be prone to increased levels of turbidity where the water network is old and sediment which has built up over time becomes disrupted due to changes in flow, pressure, or direction.