Job Description:
We have a fantastic vacancy for Meetings & Events Coordinator in the excellent Great National Abbey Court Hotel Nenagh Co. Tipperary
Objective of the Role:
Reporting to the General Manager, the Meetings & Events Coordinator will be responsible for ensuring the smooth running of this area.
Key Duties and Responsibilities:
Dealing with telephone and email enquiries for meeting rooms and functions, converting all valid enquiries into confirmed bookings.
Follow the full sales cycle, generating proposals, contracts, invoices & function sheets for each booking.
Conducting site visits of the hotel and have a full understanding of SOP’s (Standards of Procedure Manual)
To assist with meeting rooms set-up and service when requested, ensuring all details are 100% accurate prior to the guest arrival according to client requirements.
To liaise with all departments to ensure all requests are adhered to.
To create and maintain an effective working relationship with colleagues and managers.
To check and arrange presentation equipment in accordance with customer requirements, ensuring that equipment is maintained and in working order in all events facilities.
To cover all break periods for reception staff and help with holiday cover.
Ensuring all booking deposits are in place and all charges for events are posted and charged daily, keeping accurate records of guest bills.
Assist with creating strategies to drive more business for meeting rooms and functions.
Make sales calls.
To occasionally attend corporate events outside of working hours.
To ensure that a safe and secure environment for customers, staff and visitors is maintained at all times.
To present a positive personal image to the customer at all times.
Ensure full knowledge with all hotel facilities, including opening and closing times and promote these facilities at every opportunity.
To maintain departmental standards at all times.
To attend and support hotel and departmental meetings as requested.
To participate in job chats and performance appraisals.
To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
Requirements:
To have at least 1 year's experience in a similar role in the hospitality sector.
An knowledge of Hotsoft would be an advantage.
Knowledge of social media and its uses in the industry an advantage.
Excellent communication skills and fluency in spoken and written English.
Contact Details
Full details and application HERE
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