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Cinnamon Alley Cafe

Cinnamon Alley Cafe

BRIDGESTONE AWARD "Best in Ireland 2011, 2012 and 2013.

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Junior & Senior IT Engineer Field Technicians

Full Time | Permanent Posted On: 20th October 2019

Job Description:
Our client provides professional IT support for businesses ranging from SMEs to large companies. An opportunity has now arisen for two IT Field Engineers to join their team! They have a reputation for meeting the highest standards of reliability based on expertise, customer commitment and a thorough understanding of their customer's needs. An opportunity has now arisen for an IT Field Engineer to join their team. You’ll benefit from training and excellent career progression prospects. For this role, our client is looking for an IT support engineer with a track record of dealing with on-site installations to help drive their company forward. To be considered, you must have: Experience in an IT support or field engineer role, dealing with on-site installations, configurations and maintenance of client hardware. Basic knowledge of Office 365. Server administration experience. Knowledge of firewalls, routers, switches and remote access servers. A full driving license. Covering the greater Tipperary area, you will be responsible for on-site installation, configuration, and maintenance of all client hardware. This will include servers, computers, laptops, and printers, etc. As an IT Field Engineer, you will also install, configure and maintain client software, such as MS 365 Office Suite and communication equipment, including switches, routers, firewalls, and mobile devices. Your other duties will include: Problem-solving and troubleshooting issues on-site and remotely. Customer account management. Training and transferring knowledge to clients. Managing and communicating with 3rd part vendors. As an IT Field Engineer, you must have excellent interpersonal and communication skills, both written and verbal. Strong problem solving and troubleshooting skills are also key. A degree in computer science or another technically-related subject would be beneficial.

Contact Details

Full details and application HERE

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